Four Year Guarantee
We guarantee it
We’re so confident in the quality of our products at The Online Blind Company that we provide a free, four year extended guarantee on all of our blinds and curtains. The standard 1 year manufacturers warranty is enhanced by an additional three years cover on parts, as detailed below.
|Scope of Warranty||1 Year||2 Years||3 Years||4 Years|
|Components (with like or similar)||✔||✔||✔||✔|
|Labour, Collection & Delivery||✔||✘||✘||✘|
Sensible small print
Our guarantee is simple and straightforward with just a few obvious conditions and exclusions:
- Exposure to elements
- Failure to follow measurement, installation, cleaning or maintenance instructions
- Fitted in a non domestic environment
- Normal wear and tear
- Fabrics and dyes – normal fading
The legal stuff
This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall The Online Blind Company be liable or responsible for incidental or consequential damages of for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer’s statutory rights under applicable national laws in force. We hope you’ll agree that our guarantee is plain, simple and transparent. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.